This privacy policy tells you what to expect when The Poetry Business Ltd collects and/or processes personal information, as well as how it handles personal information to which it has access.

Who we are

This privacy policy relates the The Poetry Business Ltd.

Our address is:
The Poetry Business Ltd.,
Campo House,
54 Campo Lane,
Sheffield S1 2EG,
UK

Our website address is: https://poetrybusiness.co.uk

What personal data we collect and why we collect it

When you create an account
When you create an account on this site, you’ll be asked to provide the following information:

  • Name
  • Billing/Shipping Address
  • Email Address

This information is required so that you can return to the site and login – allowing you to view past orders, order updates and save your address details for convenience.

All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

When you place an order
When you place an order on this site, you’ll be asked to provide the following information:

  • Name
  • Billing/Shipping Address
  • Email Address

This information is required so that we can process your order.

When you enter a competition
When you enter a competition, you’ll be asked to provide the following information:

  • Name
  • Address
  • Phone Number
  • Email Address
  • Pen Name
  • Upload of your work

This information is required so that we can judge competitions and notify winners.

What happens when you visit our website

When someone visits poetrybusiness.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.

This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Our use of cookies

You can read more about how we use cookies on our cookie policy page.

Links to other websites

This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

User Accounts
Active user accounts on this site are retained indefinitely.
Inactive accounts are removed after 24 months. At this point all personal data related to the account will also be removed.

Orders
Personal data contained within orders on this site are retained indefinitely.

Competitions
Personal data contained within a competition entry are retained indefinitely.

Who we share your data with

To support delivery of our services, Poetry Business Ltd. engages third party data processors which in turn also have access to certain customer data. This section provides important information about the identity, location and role of each processor.

Prior to engaging any third party processor, Poetry Business Ltd. performs diligence to evaluate their privacy, security and confidentiality practices, with the purpose of establishing their compliance with all UK and EU data & privacy law.

Poetry Business Ltd. currently use the following third parties to host customer data, to provide infrastructure services or other service functions that help with delivery of our services:

When you place an order

Stripe, inc.
https://stripe.com/gb/privacy
Activity: Online payment processing
Location: United States

If you sign up to our mailing list

The Rocket Science Group LLC (trading as Mailchimp)
https://mailchimp.com/legal/privacy/
Activity: Online Marketing Services
Location: United States

If you sign up for a subscription

Zestia Ltd. (trading as Capsule)
https://capsulecrm.com/privacy/
Activity: Cloud-based Customer Relationship Management Services
Location: United Kingdom

What rights you have over your data

Poetry Business Ltd. tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information, as well as request that this information is removed or amended, by making a ‘subject access request’. If we do hold information about you, we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

Email your request to us (office@poetrybusiness.co.uk) or put your request in writing to:

The Poetry Business Ltd.,
Campo House,
54 Campo Lane,
Sheffield S1 2EG,
UK

Changes to this privacy policy

We keep our privacy policy under regular review.
This privacy policy was last updated on 27/09/19.